Shipping policy

Shipping Policy

for By Brothers Wears

Last updated: May 2026

Thank you for shopping with By Brothers Wears. We are committed to delivering your orders safely and efficiently.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • During high-demand periods, processing times may be slightly delayed.

Once your order has been shipped, you will receive a confirmation email with tracking information if available.

Shipping Times

Estimated delivery times may vary depending on your location:

  • Local Shipping: 2–7 business days
  • International Shipping: 7–21 business days

Please note that delivery times are estimates and may be affected by customs, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery location
  • Package weight
  • Selected shipping method

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

By Brothers Wears is not responsible for:

  • Lost packages due to incorrect addresses
  • Delays caused by incorrect customer information

If you notice an error in your shipping address, contact us immediately before your order is shipped.

Lost or Delayed Packages

If your package is delayed or lost in transit:

  • Please contact the shipping carrier first
  • If additional help is needed, contact us and we will do our best to assist you

We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Include your order number and photos of the damaged package/items

We will review the issue and work toward a suitable solution.

Contact Us

For shipping questions or support, please contact: